Putzmeister'daki yeni işinizi bulun
Interested? If so, please apply through the below link with your resume and earning expectations to the Putzmeister America Human Resources Department. Job Application: Putzmeister America Job Application Link
Summary:
The Service Manager is a critical role responsible for providing vital technical support to our dealers and direct customers. The service manager will drive service excellence to ensure customer satisfaction, maximize customer retention and help minimize customer down time. This role requires an experienced service leader than can think quick on their feet and provide quick responses to field problems.
Essential Duties and Responsibilities:
- Provide strategic leadership and development to the service team.
- Development of an effective Service Support channel
- Provide service and customer service support via phone, email, text, and direct field visits
- Develop Key Performance Indicators (KPI) to effectively manage department
- Diagnose technical issues and determine proper solutions and next steps
- Develop and promote customer relationships with the objective of gaining a clear understanding of the customer needs and a means to satisfy them.
- Driving continuous improvement in service, warranty, and other management processes
- Cultivation of relationships with customers & dealers throughout North, Central, & South America
- Leveraging Service Business to drive new equipment growth
- Coordinate scheduling for the field service team based on customer needs and workflow
- Identify new technologies to better provide service to our customer base
Qualifications:
- Experience leading and growing a service team
- Effectively communicate with customers and co-workers
- Experience managing warranty policy and claims
- Benchmarking experience and KPI Driven
- Ability to train customers and employees
- Capital equipment experience
- Proficient in general Windows applications
Education/Certification/Training
- Bachelor’s degree in business or service management or equivalent experience
- Technical Background preferred
- SAP Experience a plus
Physical Demands:
- While performing the duties of this job, the employee is regularly required to stand, walk, stoop, bend, and use hands to finger, handle or touch; frequently required to push and pull.
- Ability to regularly lift and/or move 25+ pounds.
- Specific vision abilities required by this job include close, peripheral, and the ability to focus.
Work Environment:
- While performing the duties of this job, the employee is in a typical office environment; occasionally exposed to noise, dust, and chemicals.
- Safety glasses/goggles must be worn at all times while in designated areas of shop.
- Proper closed toe and heel footwear is required while in the shop.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above information includes the general details necessary to describe the principal duties of the job identified and shall not be interpreted as a detailed description of all the work requirements that may be inherent in the job.
Benefits we offer:
- Comprehensive benefits (medical, vision, and dental insurance)
- Company paid Hospital Indemnity/Accident Insurance
- HSA – incentives for company contributions
- FSA Plans
- Company-paid Life Insurance
- Company paid Short term/Long term Disability
- Paternity Leave
- 401K plan with company match
- Profit sharing and Gain Sharing
- Company events
- Education Reimbursement
- Boot Reimbursement
- Uniform Program
- Employee discount program
The above information includes the general details necessary to describe the principal duties of the job identified and shall not be interpreted as a detailed description of all the work requirements that may be inherent in the job.
Interested? If so, please apply through the below link with your resume and earning expectations to the Putzmeister America Human Resources Department. Job Application: Putzmeister America Job Application Link
Interested? If so, please apply through the below link with your resume and earning expectations to the Putzmeister America Human Resources Department. Job Application: Putzmeister America Job Application Link
Summary:
The Regional Digital Lead will be responsible for ensuring a high customer impact of Putzmeister's digital offerings in the region. This role requires a proactive, results-driven individual who can work well with cross-functional teams and build strong customer relationships.
Essential Duties and Responsibilities:
- Build close relationships with customers to identify pain points and derive ideas for new digital offerings.
- Work closely with the central digital team to adapt the product roadmap to ensure customer fit of our digital offerings in your region.
- Coordinate project-based customer integration for development activities of Putzmeister Products as interviews and field tests
- Implement and evaluate prototypes and MVPs with lead customers in your region.
- Lead the introduction and rollout of digital offerings for our customers in your region.
- Gather customer feedback from new product in the field and provide input for future improvements and new product requirements from the market.
- Carry out marketing and training activities to ensure awareness and onboarding of customers.
- Provide continuous feedback to the central digital team on improving digital offerings to strengthen customer impact further.
- Periodic competition review (literature and/or live visits) for comparisons to our products.
- Periodic job site visits and show attendance will be required for information gathering purposes.
- Periodic competition review (literature and/or live visits) for comparisons to our products.
- Support the introduction of new products at PMA, monitoring and coordinating with other functional groups (such as a product manager) after engineering release.
- Perform additional duties as assigned or required.
Qualifications:
- Experience working with customers, dealers, suppliers, and other department employees.
- Preferably several years of professional experience in digital products and services.
- As an entrepreneurial type, you can generate enthusiasm for your ideas and implement them in a targeted manner.
- Ability to persuade as a team member in an intercultural collaboration.
- Organizational and priority scheduling skills.
- Detail-oriented and self-motivated.
- B2B (Business to Business) product management experience a plus.
Education/Certification/Training:
- A degree in business administration, business informatics, industrial engineering, or a comparable field.
- SAP or MAPICS training and/or experience a plus.
- Preferably several years of professional experience in digital products and services.
- Mandatory safety training (see “Total Compliance Management” program).
- On-the-job training.
Physical Demands:
- While performing the duties of this job, the employee is regularly required to stand, walk, stoop, bend, and use hands to finger, handle or touch; frequently required to push and pull.
- Ability to regularly lift and/or move up to 15 pounds.
- Specific vision abilities required by this job include close, peripheral, and the ability to focus.
Work environment:
- While performing the duties of this job, the employee is in a typical office environment; occasionally exposed to noise, dust, and chemicals.
- Safety glasses/goggles must be worn at all times while in designated areas of shop.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above information includes the general details necessary to describe the principal duties of the job identified and shall not be interpreted as a detailed description of all the work requirements that may be inherent in the job.
Benefits we offer:
- Comprehensive benefits (medical, vision, and dental insurance)
- Company paid Hospital Indemnity/Accident Insurance
- HSA – incentives for company contributions
- FSA Plans
- Company-paid Life Insurance
- Company paid Short term/Long term Disability
- Paternity Leave
- 401K plan with company match
- Profit sharing
- Company events
- Education Reimbursement
- Boot Reimbursement
- Uniform Program
- Employee discount program
The above information includes the general details necessary to describe the principal duties of the job identified and shall not be interpreted as a detailed description of all the work requirements that may be inherent in the job.
Interested? If so, please apply through the below link with your resume and earning expectations to the Putzmeister America Human Resources Department. Job Application: Putzmeister America Job Application Link
Interested? If so, please apply through the below link with your resume and earning expectations to the Putzmeister America Human Resources Department. Job Application: Putzmeister America Job Application Link
Summary:
Act as the Putzmeister Field Service Representative in the assigned region and build/maintain business relationships that position Putzmeister as providing Premier Product Support. Establish regular communications and planning cadence with Regional Sales Directors and Parts Sales Representatives to achieve sales and product support objectives.
Onsite Training Requirement: If you are selected for this position, you will be required to undergo a one-year onsite training program in Sturtevant, Wisconsin. During this period, you will be expected to work and reside at our designated training location.
Offsite Travel: After completion of the one-year onsite training program, you will be required to travel to your designated region for work assignments. The duration, frequency, and destinations of the offsite travel will vary depending on project needs and business requirements.
Essential Duties and Responsibilities:
Manage time and territory to provide timely & effective resolution of customers’ equipment problems/concerns in the field, sometimes in difficult situations.
Travel to customer locations, often on very short notice, to perform in-depth troubleshooting on electrical, hydraulic, mechanical, and interrelated problems.
Professionally communicate information concerning repairs, production issues, product quality, or customer-related issues.
Provide in-service or commissioning of new equipment at customer locations. Complete handover documentation.
Provide professional training on machine operation, troubleshooting, and repair techniques to customers/agents in the field.
Provide technical support to the agent/customer via multiple channel paths (email, telephone, text, etc.) and manage Warranty / Goodwill issues and concerns.
Coordinate Boom inspections and welding repairs as needed for customers. Provide/complete the required documentation for records.
Market / Support Authorized Service Centers (dealers) to customers for repair work and parts purchases (in and out of warranty).
Aid in the evaluation and selection of potential Service Centers (dealers). Assist and measure service center against established PM Service Standards.
Prepare timely field service reports in a well-written and concise manner and file them on a weekly basis.
Keep abreast of industry technology and trends including concrete pumping applications/processes.
Perform additional duties as requested or required.
Qualifications:
Excellent communication skills.
5-10 years of technical experience.
Travel 75% +
Education/Certification/Training:
Associate or BS degree in Engineering, Heavy Equipment Technology, Industrial Technology, or equivalent experience.
In-depth knowledge of mobile hydraulic, electrical, and mechanical systems.
Multi-lingual individual a plus (Spanish and/or German)
Concrete industry experience a plus
Mandatory safety training (see “Total Compliance Management” program).
On-the-job training.
Work Environment/Physical Demands:
While performing the duties of this job, the employee is regularly exposed to dust, working near moving mechanical parts; occasionally exposed to chemicals.
While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions which may at times be extreme.
While performing the duties of this job, the employee is occasionally exposed to very loud noise.
Proper work attire, steel-toe safety shoes, and safety glasses/goggles must be worn as required by the job site.
While performing the duties of this job, the employee is regularly required to stand, walk, stoop, bend, and use hands to finger, handle or touch; frequently required to push and pull.
Ability to regularly lift and/or move up to 15 pounds; occasionally lift and/or move up to 70 pounds.
Specific vision abilities required by this job include close, peripheral, and the ability to focus.
Benefits we offer:
- Comprehensive benefits (medical, vision, and dental insurance)
- Company paid Hospital Indemnity/Accident Insurance
- HSA – incentives for company contributions
- FSA Plans
- Company-paid Life Insurance
- Company paid Short term/Long term Disability
- Paternity Leave
- 401K plan with company match
- Profit sharing and Gain Sharing
- Company events
- Education Reimbursement
- Boot Reimbursement
- Uniform Program
- Employee discount program
The above information includes the general details necessary to describe the principal duties of the job identified and shall not be interpreted as a detailed description of all the work requirements that may be inherent in the job.
Interested? If so, please apply through the below link with your resume and earning expectations to the Putzmeister America Human Resources Department. Job Application: Putzmeister America Job Application Link
Interested? If so, please apply through the below link with your resume and earning expectations to the Putzmeister America Human Resources Department. Job Application: Putzmeister America Job Application Link
Position Summary:
Perform under the direction of a VP of Sales in canvassing, selling, and maintaining a designated territory within a specific region.
Responsibilities:
- Present the Putzmeister product line to potential customers in the construction-related fields.
- Travel the designated territory while making sales calls to Putzmeister's current customers, competitor users, and potential new customers.
- Prepare and negotiate sales quotations of full product offerings including used equipment.
- Consult with potential buyers on the best available products and options for the buyer’s needs.
- Present PM and Sany value propositions.
- File proper and on-time sales paperwork by daily and long-term duties. These include but are not limited to Weekly Activity Reports, sales quotations, signed sales agreements, general competition issues, expense reports, market data, Salesforce data input, etc.
- Stay in close contact, work with the distributors/dealers in the territory, and provide sales support as needed.
- Represent the company at trade shows, exhibits (regional and national when applicable), and seminars including the World of Concrete annually when selected to attend.
- This position is 75% travel in designated territories/regions.
- Perform additional duties as assigned or required.
Qualifications:
- 2 years of experience with mobile hydraulic construction equipment, were preferred.
- Proven excellent presentation, written, and verbal communication skills.
- Strong computer aptitude and demonstrated computer proficiency in w and presentation software applications.
- Proven ability to work as part of a team and autonomously.
- Available for frequent travel.
Education/Certification/Training:
- BS/BA degree, preferred.
- Continuing education in training.
- On-the-job training
Physical Demands:
- While performing the duties of this job, the employee is regularly required to stand, walk, stoop, bend, and use hands to finger, handle, or touch; frequently required to push and pull.
- Ability to regularly lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include close, peripheral, and the ability to focus.
Work Environment:
- While performing the duties of this job, the employee is in a typical office environment; occasionally exposed to noise, dust, and chemicals.
- Safety glasses/goggles must always be worn while in designated shop areas.
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The above information includes the general details necessary to describe the principal duties of the job identified and shall not be interpreted as a detailed description of all the work requirements that may be inherent in the job.
Benefits
- Comprehensive benefits (medical, vision, and dental insurance)
- Company paid Hospital Indemnity/Accident Insurance
- HSA – incentives for company contributions
- FSA Plans
- Company-paid Life Insurance
- Company-paid short term/Long term Disability
- 401K plan with company match
- Profit sharing
- Company events
- Education Reimbursement
- Boot Reimbursement
- Uniform Program
- Employee discount program
Interested? If so, please apply through the below link with your resume and earning expectations to the Putzmeister America Human Resources Department. Job Application: Putzmeister America Job Application Link
Interested? If so, please apply through the below link with your resume and earning expectations to the Putzmeister America Human Resources Department. Job Application: Putzmeister America Job Application Link
Summary:
Oversees all building, grounds, and equipment maintenance for the company. Responsible for ensuring that the facility is safe, up to code, and fully operational. Oversees the security and safety of the buildings and grounds. Directs and coordinates the activities of workers, vendors, and outside contractors engaged in the repair, maintenance, installation, or replacement of machines, tools, and equipment. Directs and coordinates the activities of workers, vendors, and outside contractors engaged in building maintenance, landscaping, and janitorial work. Ensures compliance with state and federal regulations. Prepares and files reports with government and regulatory authorities including environmental permitting. Assures that response regarding problems or requests related to production or regulatory needs are handled expeditiously. The work schedule of the Facilities and Maintenance Manager must be flexible in order to monitor requests, contractors, inspectors, and emergencies.
Essential Duties and Responsibilities:
- Creates, prioritizes, and reviews work orders and PM procedures as required to support the facility’s ongoing maintenance and operational needs.
- Manages internal labor and resources as required to support the facility’s ongoing maintenance and operational needs.
- Plans, schedules, and coordinates with outside vendors, contractors, and technicians performing facilities and maintenance related work.
- Manages vendor and contractor relationships related to the maintenance of the facility and grounds.
- Manages and reviews service contracts.
- Obtains and reviews prices for the procurement of parts, services, and labor related to the maintenance of the facility and grounds.
- Ensures that tools and equipment are maintained and serviced to established standards.
- Ensures that the facility is fully operational with all utilities functioning efficiently and reliably.
- Ensures that all utility systems are inspected in accordance with regulations.
- Checks completed work by vendors and contractors.
- Oversees the security of the buildings and grounds.
- Controls activities such as waste disposal and environmental compliance.
- Ensures compliance with all local, state, and federal regulations.
- Prepares and files reports with government and regulatory authorities including environmental permitting.
- Coordinates with local authorities such as fire and emergency response.
- Communicates workplace safety precautions to employees.
- Responsible for all facilities inspections, reports, and record keeping.
- Allocates facility (including office) space according to needs.
- Reviews plans for facility improvements and discuss equipment needs and modifications with leadership.
- Manages capital projects related to the maintenance of the facility and grounds
- Maintains Putzmeister America’s high standards of quality.
- Performs other duties as assigned or directed.
Qualifications:
- Proven experience as a facilities manager or relevant position.
- Well versed in technical/engineering operations and facilities management best practices.
- Knowledge of general maintenance methods, operating requirements, and safety procedures related to facilities management.
- Excellent verbal and communication skills.
- Excellent organizational and leadership skills.
- Strong analytical, trouble-shooting, and problem-solving skills.
- Project management skills.
- Knowledge of OSHA and environmental regulations.
- Willingness to assist team members when needed to accomplish team goals.
- Flexibility to respond to requests, contractors, inspectors, and emergencies.
Education/Certification/Training:
- Bachelor’s degree in facility management, business management, engineering, or related field preferred with 10+ years in a related position.
- High School diploma or GED with 15+ years in a facility management role
- Certification in facilities management a plus
Physical Demands:
-
While performing the duties of this job, the employee is regularly required to stand, walk, stoop, bend, and use hands to finger, handle or touch; frequently required to push and pull.
-
Ability to regularly lift and/or move up to 30 pounds.
Work environment:
-
While performing the duties of this job, the employee is in a typical office environment; occasionally exposed to noise, dust, and chemicals. Regular shop presence to observe assembly, mounting, testing and maintenance procedures.
-
Safety glasses/goggles must be worn at all times while in designated areas of shop.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above information includes the general details necessary to describe the principal duties of the job identified and shall not be interpreted as a detailed description of all the work requirements that may be inherent in the job.
Benefits we offer:
- Comprehensive benefits (medical, vision, and dental insurance)
- Company paid Hospital Indemnity/Accident Insurance
- HSA – incentives for company contributions
- FSA Plans
- Company-paid Life Insurance
- Company paid Short term/Long term Disability
- Paternity Leave
- 401K plan with company match
- Profit sharing
- Company events
- Education Reimbursement
- Boot Reimbursement
- Uniform Program
- Employee discount program
Interested? If so, please apply through the below link with your resume and earning expectations to the Putzmeister America Human Resources Department. Job Application: Putzmeister America Job Application Link
Interested? If so, please apply through the below link with your resume and earning expectations to the Putzmeister America Human Resources Department. Job Application: Putzmeister America Job Application Link
Position Summary:
The Technical Trainer will develop and present specialized training programs to educate our dealers, customers, and employees. The Technical Trainer must be extremely knowledgeable in their field of expertise and possess solid technical aptitude. Additionally, we expect the Technical Trainer to be an excellent communicator, able to explain complex subjects clearly and interestingly.
Responsibilities:
- Develop professional technical training material in the form of videos and PowerPoint presentations to enhance the Putzmeister training program.
- Develop and produce training videos to be used to educate customers and promote Putzmeister products.
- Develop a web-based training platform to educate and certify Putzmeister dealer technicians.
- Assist in the course delivery of material to students both in person and virtually.
- Produce training schedules and classroom agendas.
- Assist in developing and managing the company's Learning Management System (LMS).
- Arrange for and conduct on-site training when needed.
- Assist with training class preparation.
- Perform duties as assigned by management.
Qualifications:
- Proven experience as a technical trainer.
- Knowledge of modern training techniques and tools in technical subjects.
- Experience in designing technical course content.
- Excellent communication skills.
- In-depth understanding of complex electrical and hydraulic circuits.
- Working knowledge of MS Office, especially PowerPoint.
- Excellent organizational and time management abilities.
- Certification such as CTT+ (Certified Technical Trainer) is a strong asset.
- Experience with SAP preferred.
- Bilingual (Spanish/English) is highly preferred.
Education/Certification/Training:
- BS/BA Degree
- Mandatory Safety Training
- On-the-job training
Physical Demands:
While performing the duties of this job, the employee is regularly required to stand, walk, stoop, bend, and use hands to finger, handle, or touch; frequently required to push and pull.
Ability to regularly lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close, peripheral, and the ability to focus.
Work Environment:
While performing the duties of this job, the employee is in a typical office environment; occasionally exposed to noise, dust, and chemicals.
Safety glasses/goggles must be worn at all times while in designated areas of the shop.
Company Benefits:
- Comprehensive benefits (medical, vision, and dental insurance)
- Company paid Hospital Indemnity/Accident Insurance
- HSA – incentives for company contributions
- FSA Plans
- Company-paid Life Insurance
- Company paid Short term/Long term Disability
- 401K plan with company match
- Profit sharing
- Company events
- Education Reimbursement
- Boot Reimbursement
- Uniform Program
- Employee discount program
The physical demands and work environment described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The above information includes the general details necessary to describe the principal duties of the job identified and shall not be interpreted as a detailed description of all the work requirements that may be inherent in the job.
Putzmeister operates as a drug-free workplace. All new hires must complete a pre-employment drug screening and background check.
Interested? If so, please apply through the below link with your resume and earning expectations to the Putzmeister America Human Resources Department. Job Application: Putzmeister America Job Application Link
Jeder fängt mal klein an, doch wir haben Großes mit dir vor.
Bewirb’ dich bei uns!
Zum Ausbildungsbeginn im Herbst 2024 bieten wir Ausbildungs- und Studienplätze in folgenden Berufen an:
Berufsausbildung im dualen System (Schule/Betrieb) – kaufmännisch:
- Industriekaufmann (m/w/d)
Voraussetzung: mind. mittlere Reife
Ausbildungsdauer: 2 ½ Jahre
Berufsausbildung im dualen System (Schule/Betrieb) – technisch:
- Industriemechaniker (m/w/d)
Voraussetzung: mind. Hauptschulabschluss
Ausbildungsdauer: 3 ½ Jahre
- Mechatroniker (m/w/d) mit Qualifizierung Hochvolttechnik
Voraussetzung: mind. mittlere Reife
Ausbildungsdauer: 3 ½ Jahre
- Fachlagerist (m/w/d)
Voraussetzung: mind. Hauptschulabschluss
Ausbildungsdauer: 2 Jahre
Studium an der Dualen Hochschule Stuttgart
- Bachelor of Engineering (B.Eng.) (m/w/d)
- Studiengang: Elektrotechnik
- Studiengang: Embedded Systems
Studienrichtung General Engineering - Studiengang: Maschinenbau
Studienrichtung Konstruktion und Entwicklung
Studienrichtung Produktionstechnik - Studiengang: Mechatronik
Studienrichtung Allgemeine Mechatronik
- Bachelor of Science (B.Sc.) (m/w/d)
- Studiengang: Informatik
Studienrichtung IT-Automotive
Studienrichtung IT-Security (neu) - Studiengang: Wirtschaftsinformatik
Studienrichtung Application Management
- Studiengang: Informatik
Voraussetzung: Hochschulreife
Studiendauer: 3 Jahre
Möchtest du hoch hinaus? Dann schick’ uns deine Bewerbung über unser Bewerbungsportal
Falls du noch Fragen hast, dann melde dich gerne bei
Patricia Cibic / Ausbildung (Tel. 07127 599-263)
oder Anika Kailer / DH-Studium (Tel. 07127 599-787)
Description only available in Spanish
Funciones y responsabilidades
- Atención a clientes y resolución de incidencias y quejas en los equipos
- Elaboración de informes técnicos sobre las incidencias detectadas
- Supervisión de la introducción de los datos referentes a quejas, reclamaciones, pedidos, en distintas aplicaciones
- Gestión de garantías y las reclamaciones
- Contacto con proveedores, comunicación y pedidos
- Elaboración de Presupuestos
- Prefacturaciones y preparación de las facturas de las reparaciones
- Suministrar información técnica requerida
- Reporte a la persona Responsable del Área
- Otras
Requisitos
- FP II Grado Superior preferiblemente. Se valorará Ingeniería Técnica
- Inglés nivel avanzado mínimo C1 (se realizará prueba). Se valorarán otros idiomas
- Orientación a Cliente
- Conocimiento y experiencia en maquinaria de obra pública, minería y/o sector industrial
- Experiencia en asistencia y solución de incidencias/averías en remoto
- Habilidad en la interpretación de planos eléctricos, hidráulicos y despieces
- Habituado con el uso de herramientas digitales de asistencia en remoto
- Se valorará conocimiento en el uso y programación de autómatas, uso de SAP
- Trabajar en equipo, siendo a su vez una persona autónoma y pro activa
Conocimientos necesarios
- Proactividad
- Flexibilidad y disponibilidad
- Atención a cliente
- Maquinaria
- Elaboración de informes
- Presupuestos
- Industrial
- Responsabilidad
- Negociación
- Comunicación
- Inglés
¿Estás interesado/a?
Mándanos tu curriculum actualizado junto con el periodo de preaviso y expectativas salariales directamente a nuestro deparmento de Recursos Humanos: recursoshumanos@putzmeister.com
Putzmeister Ibérica S.A
Camino de hormigueras 173, 28031, Madrid (España)