This Privacy Statement refers exclusively to our website www.putzmeister.com and the services accessible directly via the Putzmeister Website ("Putzmeister Website"). In the following Privacy Statement, we explain how your data is processed on the Putzmeister Website. In the event that you are forwarded to websites or apps via links from our Putzmeister Website, please inform yourself there about the respective processing of your data. This Privacy Statement was last updated on 30.07.2021.
A. GENERAL INFORMATION ON DATA PROCESSING
1. Controller and data protection officer 2. Principles of data processing and storage period 3. Your rights 4. Security standards 5. Amendmends of the Privacy Statement
B. DATA PROCESSING ON THE PUTZMEISTER WEBSITE
1. Protocol data / log files 2. Cookies, pixels and similar technologies 3. Contact form 4. Jobs and careers 5. Product and color configurator
C. DATA PROCESSING OPERATIONS WHEN USING MY PM SERVICES
1. Controller 2. Registration for MY Putzmeister 3. MY PM-Service: Product and color configurator 4. MY PM Service: Warranty Tool 5. MY PM Service: MY Fleet 6. MY PM-Service: Quick Service List 7. MY PM-Service: Machine Cockpit 8. MY PM Service: Market Data Base 9. MY PM Service: Web Store
D. PUTZMEISTER GROUP ON SOCIAL MEDIA
1. Data processing by social media platforms in general 2. Legal basis 3. Controller 4. Storage duration 5. Type of data 6. Company profiles on social media platforms in detail 7. Sharing content on social media platforms
Unless another Controller is expressly named for individual Services, the Controller for data protection law within the meaning of the GDPR and all other applicable EU data protection provisions ("Controller") is:
Putzmeister Holding GmbH Max-Eyth-Straße 1072631 Aichtal E-Mail: pmh@putzmeister.com
Hereafter also referred to as "Putzmeister".
Any data subject may contact our data protection officer directly at any regarding all questions or suggestions concerning data protection. You can reach the data protection officer at the aforementioned address and via datenschutz@putzmeister.com.
Insofar as other companies of the Putzmeister Group ("Putzmeister Companies") are Controllers regarding data processing for individual services, we will point this out to you separately at the appropriate place in this Privacy Statement. This Privacy Statement also applies to these Putzmeister Companies, insofar as they are data Controllers for services in accordance with this Privacy Statement.
Where the terms "we", "us" and "our" are used hereinafter, this refers to all Putzmeister Companies that are data Controllers within the scope of the Services and the Website, including Putzmeister. An overview of the Putzmeister Companies belonging to the "Putzmeister Group" can be found here https://www.putzmeister.com/web/european-union/subsidiaries.
Insofar as we obtain your consent for the processing of personal data, point (a) of Article 6 (1) GDPR is the legal basis for the processing of personal data. Any consent can be withdrawn by you with effect for the future.
When processing personal data that is required for the performance of a contract with you or your Company, point (b) of Article 6 (1) GDPR is the corresponding legal basis. This also applies to processing operations that already become relevant pre-contractually.
Insofar as processing of your personal data is necessary for the fulfillment of one of our legal obligations, point (c) of Article 6 (1) GDPR serves as the legal basis.
If the processing is necessary to protect a legitimate interest of our company or a third party and your interests, fundamental rights and freedoms do not override our legitimate interest, point (f) of Article 6 (1) GDPR serves as the legal basis for the processing.
Supplementary information on specific data processing via the Putzmeister Website can be found in the following sections of the Privacy Statement.
In principal personal data is only stored by us as long as the specific purpose as required by the purpose for which personal data is stored. If the purpose of storage ceases to apply, your data will be erased or the processing of data will be restricted.
In addition, it may be that European regulations, applicable national laws or other regulations require a longer storage of the data processed by us. If these storage periods expire, we will erase your data or restrict the processing thereof.
We will generally only disclose your personal data to service providers, business partners and other third parties in accordance with the applicable data protection laws and inform you of the disclosure in accordance with legal requirements.
We may disclose personal data to service providers and require them to perform services on our behalf (processing according to Article 28 GDPR). In this context, we comply with the strict applicable national and European data protection regulations. The service providers are subject to our instructions and are subject to strict contractual restrictions regarding the processing of personal data. Accordingly, processing is only permitted to the extent necessary to perform the services on our behalf or to comply with legal requirements. It is specified by us in advance which rights and obligations the service providers have regarding personal data.
We may disclose personal data to other third parties when required by law or legal proceedings, or to provide the services we offer on the Putzmeister Website. In addition, we may be required to provide information to a prosecutor or other public authority. If a transfer of information is necessary for the cooperation and thus the provision of services to you or if you give your consent, we are also authorized to disclose data.
Personal data may be transferred to the following recipients or categories of recipients:
Our Putzmeister Website and thus also your data are hosted at Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland ("Microsoft"). Microsoft may only access the data within the scope of our instructions (processing according to Article28 GDPR).
Microsoft implements strict technical measures to protect your personal data. Microsoft will not disclose your personal data to third parties unless the disclosure is necessary to perform the agreed services or Microsoft is required to do so in order to comply with the law or a valid and binding order of a governmental or regulatory authority. The data transferred for this purpose will be limited to the minimum required.
Microsoft has also stated that Microsoft plans to introduce the "European Union Data Boundary," where Microsoft undertakes not to transfer data from the EU to third countries. More information on this measure and other protective measures can be found here: Storing and processing data only in the EU | News Center Microsoft. Your data is already hosted on servers in the European Union ("EU") or the European Economic Area ("EEA").
Despite these measures, it cannot be ruled out with absolute certainty that Microsoft may also store or transfer personal data to countries outside the EEA. However, Microsoft will undertake the necessary steps to ensure that an adequate level of data protection is maintained. For example, if Microsoft transfers your personal data to the United States, additional measures, such as entering into EU-compliant data transfer agreements with the data importer, will be taken if necessary. In addition, as a precautionary measure, we have entered into standard contractual clauses with Microsoft to also safeguard data transfers to third countries in the event that a data transfer to a third country does occur despite the measures listed above. The standard contractual clauses can be viewed in all languages by entering the search term "DPA" here: Microsoft Volume Licensing -ProductLicensing Search.
For more information about Microsoft's privacy practices, please visit: https://www.microsoft.com/de-de/trust-center/privacy/gdpr-overview.
Your data will be passed on partly to other Putzmeister Companies for the purpose of processing your enquiry and providing the services provided via the Putzmeister Website.
The legal basis for this data processing is point (b) and point (f) of Article 6 (1) GDPR or the data processing agreement with the processor. To the extent that there is no contractual performance for you and no data processing agreement concluded, we have a legitimate interest in transferring the data for internal administrative purposes to the relevant Putzmeister Company and the business units responsible there. This enables the Putzmeister Group to offer you the services provided via the Putzmeister Website as efficiently as possible.
Insofar as we process personal data from you, you are a "data subject" within the meaning of the GDPR. As a data subject, you have the following rights against us:
You can request information from us at any time within the scope of the statutory provisions whether personal data is being processed by us. If this is the case, you have the right to request information about the scope of data processing (cf. Article 15 GDPR). Please note that the right to access regarding the processing of data may be restricted in certain legal circumstances.
You have a right to obtain your data rectified and/or completed by us if the personal data processed concerning you is inaccurate or incomplete (cf. Article 16 GDPR).
When the prerequisites are met, you have the right to request the restriction of the processing of your personal data (cf. Article 18 GDPR).
When the prerequisites are met, you can request the erasure of the personal data concerning you without undue delay. The right to erasure does not exist, for example, insofar as the processing is necessary (cf. Article 17 GDPR).
If you have asserted the right to rectification, erasure or restriction of processing, we are obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this turns out to be impossible or requires a disproportionate effort. The Controller informs about these recipients upon your request (cf. Article 19 GDPR).
You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format. In addition, you have the right to transfer this data to another company without hindrance from us, provided that the prerequisites are met (cf. Article 20 GDPR).
If you have given your consent, you can withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the withdrawal.
Without affecting any other administrative or judicial appeals, you have the right to lodge a complaint with a data protection supervisory authority, in particular in the EU Member State of your residence, place of work or place of the alleged infringement, if you consider that the processing of personal data relating to you infringes applicable data protection laws.
We have implemented appropriate physical, technical and administrative security standards to protect personal data from loss, misuse, alteration or destruction. All service providers and affiliates are contractually obligated to maintain the confidentiality of personal data. In addition, they may not use the data for any purpose that have not been authorized to us.
Because the security of your data is important, your entire visit is handled over a secure TLS connection. If personal data is collected, the data transfer is also TLS-encrypted. The TLS encryption process protects your data from unauthorized access on its way through the internet.
We may update this Privacy Statement from time to time to ensure that it remains compliant with current legal requirements or to reflect changes to our services available through the Putzmeister Website (e.g., introduction of new services). You can determine by the first paragraph of this Privacy Statement, whether anything has changed since your last visit.
Each time you access the Putzmeister Website, our system automatically collects data and information from your end device. In particular, the following data is collected:
The aforementioned data are stored in the log files of our system. In general, this data is not stored together with other personal data. To the extent access statistics are created, your IP address is anonymized by the hoster by truncating the last bytes of the IP address. Your IP address can therefore no longer be attributed to you in the access statistics.
The legal basis for the temporary storage of the data and log files is point (f) of Article 6 (1) GDPR. We have a legitimate interest in collecting and temporarily storing the aforementioned data, because the temporary storage of the IP address by the system is necessary to deliver the website to your end device. The temporary storage of the data also takes place in order to enable the delivery of the website. In addition, this data is used to optimize our website and to ensure the functionality of the website and the security of our information technology systems. The log files are not evaluated for marketing purposes.
The data stored in log files is usually erased after 30 days. The data is stored to ensure system security, e.g. to be able to clarify incidents of misuse, security or malfunctions. Data from log files whose further storage is necessary for evidence are generally excluded from erasure until the final clarification of the respective incident. This data may be passed on to investigating authorities in individual cases if necessary.
When you use our Putzmeister Website, various types of cookies are used and stored on your end device. Cookies are small text files that are stored on your end devices when you visit our Putzmeister Website. Various information is provided to us by cookies.
In addition to cookies, some services also use so-called "tracking pixels". A pixel is a 1 x 1 pixel graphic that is not visible to the average viewer, but is nevertheless present in the service. Through the pixel used, certain events can be tracked, provided that you or the program you are using downloads the graphic.
Some services use "device and browser fingerprinting". Device and browser fingerprinting attempts to identify website visitors based on specific settings of the particular browser or the device used to access the website. Fingerprinting performed in this manner may include, for example, the following data:
We use the types of cookies listed subsequenty on our Putzmeister Website.
Technically necessary cookies
For the proper operation and functioning of our Putzmeister Website and the proper display of content, certain cookies are technically necessary. These "technical necessary cookies" cannot be deselected, because without them our website cannot be provided.
Content from third parties
In order to expand and optimize the functionality of our services and to make the use more comfortable for you, we integrate content from third parties, such as maps and videos. The providers of this content use cookies and similar technologies. You do not have to accept these cookies and similar technologies used for this purpose, but then you will also not be able to use the enhanced functions provided by the embedded content on the website. You can also make a corresponding setting in your browser cookie settings. However, this could limit the functionality of our services.
Statistics cookies
We use cookies to statistically record the use of our website, for example, to measure the reach and attractiveness of our offer. You do not have to choose these cookies.
Cookies are stored on your end device. You can decide at any time to delete the cookies from your end device. Through the settings in your browser, you can determine whether the transmission of cookies from your end device to us should be disabled, limited or the cookies should even be deleted completely. If you deactivate all cookies for our website, it may no longer be possible to fully use all functions of the website.
In addition, you have the option to adjust your cookie settings directly on our website. If you have given your consent to cookies and other technologies, you can withdraw your consent at any time via our Consent Management Platform by removing the corresponding check mark and clicking on the "Save" button:
On the website we offer you the possibility to search for the Dealer of our products, which is located closest to your immediate location. To show you suitable Dealers, we use the service Google Maps API.
The data transfer to Google takes place regardless of whether Google provides a user account via which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not want the assignment with your Google profile, you must log out before activating the button.
Google stores your data as usage profiles and uses them for purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) for the provision of customer-oriented advertising and to inform other users of the Google network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google directly to exercise this right.
Our cooperation with Google is based on a joint responsibility agreement pursuant to Article 26 GDPR. The agreement can be found at the following link: https://privacy.google.com/intl/de/businesses/mapscontrollerterms/
Processing company: Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google")
Data processing purposes:
Technology used:
Data collected:
Legal basis: Point (a) of Article 6 (1) GDPR
Location of processing: Worldwide
Retention period: For more information on how Google handles your data, please see the privacy policy: https://policies.google.com/privacy?hl=de.
Data recipient:
Transfer to third countries: United States of America.
Google also processes your personal data in the U.S. based on standard contractual clauses of the European Commission, for more information see https://policies.google.com/privacy/frameworks?hl=de.
Objection/Withdrawal: You have the option to deactivate the Google Maps service in a simple way and thus prevent the transfer of data to Google: To do this, deactivate JavaScript in your browser. However, we would like to point out that in this case you will not be able to use the map display.
You can withdraw your consent for the future at any time by unchecking the "Content from third parties" box in our cookie banner and then clicking "Save".
Privacy policy of the processing company: For more information on the purpose and scope of data collection and processing by Google, please refer to Google's privacy policy. There you will also find further information about your rights in this regard and setting options for protecting your privacy: https://policies.google.com/privacy?hl=de.
Plugins from www.youtube.com are integrated on our website. We use embedded YouTube videos in extended data protection mode. YouTube describes its mode of operation as follows: "With the extended data protection mode, you can embed YouTube videos without cookies being set to analyze user behavior. This means no user activity data is collected to personalize video playback. Instead, video recommendations are based on the actual video. Videos played in enhanced privacy mode do not affect which videos are recommended to a user on YouTube."
Cookies are therefore only set by YouTube when you actively activate the playback of an embedded video. Further information on this can be found at https://support.google.com/youtube/answer/171780?hl=de.
When you visit pages of our website that are provided with a YouTube plugin, a connection to the YouTube servers is established and the plugin is displayed on the website by notifying your browser. Through this, it is transmitted to the YouTube server which of our pages you have visited. If you are logged in as a member of YouTube, YouTube assigns this information to your respective personal user accounts of these platforms. When using these plugins, such as clicking/starting a video or sending a comment, this information is assigned to your e.g. YouTube user account, which you can only prevent by logging out before using the plugin.
Processing company: Google Inc.,1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google")
Retention period: For more information on how YouTube handles your data, please see YouTube's privacy policy at the following link: https://policies.google.com/privacy?hl=de.
Transfer to third countries: United States of America
Objection/Withdrawel: You can withdraw your consent for the future at any time by unchecking the "Content from third parties" box in our cookie banner and then clicking "Save".
Privacy policy of the processing company: For more information on the collection and use of data by the platform or plugins, please refer to YouTube's privacy policy at the following link: https://policies.google.com/privacy?hl=de.
To protect the registration and login process from bot logins and other spam mechanisms via the registration form available on the website, Putzmeister uses the reCAPTCHA Enterprise service. The query is used to distinguish whether the input is made by a human or by automated, machine processing. To accomplish this, Google sets cookies and makes use of device and browser fingerprinting technology. Further information on the technology of device and browser fingerprinting can be found here.
Processing company: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
On behalf of Putzmeister, Google will use this information solely for the purpose of evaluating your use of this service. The IP address transmitted by your browser as part of reCAPTCHA will not be merged with other data from Google.
Retention period: We will only process your data as long as it is necessary for the purpose of the data collection (in this case, preventing misuse of our website). For more information on how your data is handled, please visit: http://www.google.com/intl/de/policies/privacy/.
Data recipient: • Alphabet Inc. • Google LLC • Google Ireland Limited
However, due to the IP anonymization used by Putzmeister on this website, your IP address will be shortened beforehand by Google within the member states of the EU or other contracting states of the Agreement on the EEA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Standard contractual clauses have been concluded as suitable guarantees. Further information can be found here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu_de.
Objection/Withdrawal: You can withdraw your consent for the future at any time by unchecking the "External content" box in our cookie banner and then clicking "Save".
Privacy policy of the processing company: For more information about Google's privacy policy, please visit: http://www.google.com/intl/de/policies/privacy/.
On this website, web analytics are performed with your consent using the web analytics service Matomo (www.matomo.org). The data collected using the Matomo technology (including your pseudonymized IP address) is processed locally on servers of our web hoster.
Processing company: InnoCraft Ltd, 7 Waterloo Quay PO625, 6140 Wellington, New Zealand, ("Matomo").
The information generated by the cookie in the pseudonymous user profile is not used to personally identify the visitor to this website and is not merged with personal data about the pseudonym holder.
Place of processing: EEA
Retention period: Your data will only be processed by us for as long as is necessary for the purpose for which it was collected.
Data recipient: Putzmeister’s web host ("Microsoft")
Transfer to third countries: No.
Objection/Withdrawal: You can withdraw your consent for the future at any time by unchecking the "Statistics cookies" box in our cookie banner and then clicking "Save".
Privacy policy of the processing company: Further information and the applicable Matomo privacy policy can be found at: https://matomo.org/privacy-policy/
We use content delivery networks ("CDN") to properly provide the content of our website. The use of CDN enables us to make content from our website, in particular files, graphics or scripts, available to you more quickly for retrieval with the help of regionally or internationally distributed servers. When you access this content, a connection is established between you and the respective servers of the CDN, whereby personal data such as your IP address and possibly browser data such as your user agent are transmitted to the provider of the CDN. Personal data transferred in this way is usually stored in server log files of the respective provider of the CDN in order to increase the delivery speed of the website.
Below we inform you about the CDN used by us.
This website loads scripts from the Bootstrap CDN. The provider of this service is Prospect One, Kròlewska 65a, Woiwodschaft Małopolskie, 30-081 Poland ("Bootstrap"). When establishing the connection with Bootstrap's servers, personal data such as your IP address and, if applicable, browser data such as your user agent may be transmitted to Bootstrap. In addition, Bootstrap may store cookies on your computer for optimization and analysis. The use of Bootstrap is based on point (f) of Article 6 (1) GDPR. We have a legitimate interest in the secure and efficient provision of our website, as well as the reduction of the delivery speed of our website.
Your data will be processed by Bootstrap only as long as it is necessary for the purpose of the data collection. The specific storage period of the personal data processed cannot be influenced by us. Bootstrap determines this. Further information on data protection can be found in Bootstrap's privacy policy: https://www.jsdelivr.com/terms/privacy-policy-jsdelivr-net.
Furthermore, we use the CDN of Cloudflare Inc, 101 Townsend Street, San Francisco, CA 94107 ("Cloudflare").
When establishing the connection with Cloudflare's servers, personal data such as your IP address and, if applicable, browser data such as your user agent may be transmitted to Cloudflare's servers. To our knowledge, Cloudflare collects the following data:
In addition, Cloudflare may store cookies on your computer for optimization and analysis. It is possible that your data will be transferred to servers outside the EU and the EEA. We have concluded a data processing agreement with Cloudflare, in which Cloudflare undertakes to process data exclusively in accordance with our instructions. In addition, we have concluded standard contractual clauses with Cloudflare as suitable guarantees pursuant to Article 46 GDPR. Further information can be found here: https://www.cloudflare.com/cloudflare_customer_SCCs-German.pdf
Your data will be processed by Cloudflare only as long as it is necessary for the purpose of data collection. The specific storage period of the processed personal data cannot be influenced by us. Cloudflare determines this. Further information on data protection can be found in Cloudflare's privacy policy: https://www.cloudflare.com/privacypolicy/
Putzmeister offers you the opportunity to contact Putzmeister via a contact form on the website. If you contact us via the contact form, the data entered in the fields will be transferred to us and stored. This includes in particular your name as well as your e-mail address and all other data entered in the fields.
In some cases, it is necessary to forward your data to other Putzmeister Companies or other third parties in order to be able to process your request in the best possible way by the relevant contact person and the relevant department.
The legal basis for the processing and transmission of the data entered via the contact form is point (a), (b) or (f) of Article 6 (1) GDPR. The processing and transmission of the personal data entered in the contact form serves us solely to process your request and contact you. This is in our interest. This may also be an initiation of a contract.
The data is erased as soon as it is no longer required to achieve the purpose for which it was collected and the erasure also does not conflict with any mandatory archiving obligations. Data processing for the purpose of handling the inquiry via the contact form is stopped in any case when it can be inferred from the circumstances that the matter concerned has been conclusively clarified.
On our website, we publish job advertisements in our company's own job portal, for vacant positions within the Putzmeister Group.
You can apply for the advertised positions either by mail or via e-mail to the postal or email address given in the respective job advertisement.
As a part of your application process, we process the data that you provide us by email or post. This may include the following data in particular:
The data processing within the scope of the application process serves to decide on the conclusion of an employment between you and the respective Putzmeister Company at which the vacant position is to be filled. The primary legal basis for this is point (b) of Article 6 (1) GDPR or section 26 (1) Federal Data Protection Act (“BDSG”) or comparable national regulations. Personal data will only be processed for purposes related to your interest in current or future employment with the respective Putzmeister Company and the processing of your application.
Your application will be processed and brought to the attention of the relevant contact persons at the respective Putzmeister Company exclusively for the application procedure. Your application will be forwarded exclusively to the relevant department in the respective company for applicant selection. All employees entrusted with data processing are obliged to maintain the confidentiality of your data. Under no circumstances will other third parties gain knowledge of your details unless we inform you of this in this Privacy Statement.
In the event the respective Putzmeister Company is unable to offer you an employment, the data you provide will generally be retained for up to four months after rejection for the purpose of answering any questions you may have in connection with your application and rejection, provided that no other statutory retention obligations come into consideration.
You have the option of using the MY PM-Service product and color configurator on our Putzmeister Website without being registered with MY Putzmeister or logged into your MY Putzmeister user account. Further information on data processing when using the product and color configurator can be found here.
Putzmeister Holding GmbH is the responsible party for the "MY Putzmeister" platform. within the meaning of the GDPR. Digital services for products of the Putzmeister Group ("MY PM Services") are accessible via MY Putzmeister. For the individual MY PM Services, other Putzmeister Companies may be the Controller within the meaning of the GDPR. To the extent that this is the case, we indicate this.
In order to use MY Putzmeister and the services that can be accessed via MY Putzmeister, it is necessary to register and create a user account with MY Putzmeister.
In this context, MY Putzmeister offers both companies that offer the products for purchase or rent to other companies ("Dealers") and the respective companies that purchase or rent the products ("End Customers") (Dealers and End Customers hereinafter jointly referred to as "Company") an opportunity to access supplementary professional information on the products via the MY PM Services, as well as to use additional services via MY Putzmeister in connection with the Putzmeister Group products
Employees of companies can register for MY Putzmeister. When registering for MY Putzmeister, there are certain mandatory details that you must provide as well as voluntary details that are marked separately.
We use, store and process this data, because this is necessary to conclude, define the terms or change the contract of use between you and us as well as for the use of the MY PM Services provided via MY Putzmeister.
If you have registered successfully, you can log in to your user account after activation. We use, store and process the data you use for registration, such as your e-mail address and the password you specify, so that you can log in to MY Putzmeister and access the MY PM Services available for retrieval there.
The legal basis for the aforementioned data processing within the scope of registration for MY Putzmeister is point (b) and (f) of Article 6 (1) GDPR. We erase your data as far as they are no longer necessary for the stated purpose and no contractual or legal retention periods exist.
In order to examine whether you are authorized to use MY Putzmeister as an employee on behalf of the Company, Putzmeister may transmit the information entered as part of your registration, to the Company or the Dealer of your employer before activating your profile. In this case, the transmission of your data entered during the registration process to the Company or the Dealer, is performed to examine whether you belong to the Company and whether you are authorized to use MY Putzmeister and the MY PM Services.
The legal basis for the aforementioned data processing as part of the activation process for individual MY PM Services is point (b) and (f) of Article 6 (1) GDPR. We erase your data insofar as they are no longer required for the aforementioned purpose and no contractual or legal retention periods exist.
Other users of MY Putzmeister may see your contact information while using the MY PM Service MY Fleet within the scope of the intended use of MY Putzmeister, provided that this information is stored in MY Fleet.
Controller according to the GDPR: The product and color configurator is a service provided by Putzmeister.
You have the option to request the realization of the configuration you have made from us. If you are logged in to MY Putzmeister, you can send the configuration without providing any further data. The configuration you send will be automatically assigned to the data you have stored in your user account at MY Putzmeister.
If you do not have a MY Putzmeister user account, you can also request the configuration you have made. To do this, you can either fill out an inquiry form or send the code assigned to the respective configuration to a Dealer or sales contact of the Putzmeister Group (e.g. via e-mail).
If you request the configuration from us via the request form or via e-mail, the data entered in the fields or provided via e-mail will be transmitted to us and stored. This includes in particular your surname and first name as well as your e-mail address and all other data entered in the fields or disclosed by you in the e-mail.
The legal basis for the processing of the data transmitted in the context of the configuration request is point (b) or (f) of Article 6 (1) GDPR. The processing of personal data serves us solely to process your configuration request and to contact you. This is in our interest. This may already be a contract initiation.
We transmit your personal data entered in the context of the configuration request to the Putzmeister Company which is responsible within the Putzmeister Group for the realization of corresponding configurations. The legal basis for the processing of the data transmitted in the context of the configuration request is point (b) or (f) of Article 6 (1) GDPR.
The data is erased as soon as it is no longer required to achieve the purpose for which it was collected and insofar the erasure is also not in conflict with any mandatory archiving obligations. Data processing for the purpose of handling the configuration request is stopped in any case when it can be inferred from the circumstances that the matter concerned has been conclusively clarified
Controller according to the GDPR: The Warranty Tool is a service provided by Putzmeister
Putzmeister offers you the possibility via the Warranty Tool to digitally settle warranty claims on behalf of the Company for products, that are subject to warranty or special complaint provisions or for which the Putzmeister Companies have given a guarantee ("Warranty Request").
As part of the Warranty Request, various data about the product, the defect and any repairs already carried out on the defect are requested. If you decide to report a warranty case via the warranty tool, the data entered in the fields will be transmitted to Putzmeister and stored. This includes, in particular, your e-mail address stored for the registration to MY Putzmeister and all other data entered in the fields.
After you have sent the completed Warranty Request, Putzmeister will forward it with all the data you have provided to the Putzmeister Company that introduced the defective product on the market and is in charge of handling the warranty case within the Putzmeister Group. The data will be transmitted exclusively for the purpose of remedy of the warranty case reported by you. The legal basis for the aforementioned data processing is point (b) and (f) of Article 6 (1) GDPR. We erase your data when they are no longer necessary for the stated purpose and no contractual or legal retention periods exist.
Controller according to the GDPR: MY Fleet is a service provided by Putzmeister.
Through MY Fleet, Putzmeister offers you the possibility to centrally manage the Company's entire fleet of machines on behalf of the Company, to retrieve individual information about the machines, and to obtain an overview of upcoming maintenance work ("Upcoming Services") on the machines in the fleet.
At MY Fleet, you have the option of storing your contact data as a contact person for the Company, including your name, e-mail address and telephone number. Furthermore, as an employee of the End Customer of the machine, you have the option of entering yourself as the contact person for services to be provided for the machines in the fleet. In addition, you can select within the input fields for the contact data whether you would like to receive notifications about Upcoming services to the e-mail address you have stored. In these e-mail notifications, we inform you when a service status of a machine has changed (e.g. information about upcoming or overdue maintenance work on the machine). You have the option to remove the contact data you have stored at any time.
Putzmeister processes the data provided by you exclusively in order to provide you with the services within the scope of MY Fleet and to send you the aforementioned e-mail notifications on the service status. The data provided by End Customers is accessible to the Dealer registered with the machine, provided that the Dealer is also authorized to access MY Fleet. This ensures that the Dealer has access to the End Customer's current contact data and can assist the End Customer in the event of problems with services on the machine.
If Dealers are authorized to access MY Fleet, the Dealer's employees can store their contact data as a contact for End Customers. The data provided by the Dealer's employees is accessible to End Customer registered with the machine.
The legal basis for the aforementioned data processing is point (b) and (f) of Article 6 (1) GDPR. We erase your data as far as they are no longer necessary for the stated purpose and no contractual or legal retention periods exist.
Controller according to the GDPR: The Quick Service List is a service provided by Putzmeister. Putzmeister offers you the possibility via the Quick Service List to reserve the machines shown in the Quick Service List without obligation by submitting a request to the sales department of the Putzmeister Group on behalf of the Company.
The data provided by you in the reservation request (such as name, company, contact data, etc.) will be transmitted to and stored by Putzmeister. Putzmeister will forward your reservation request and the data contained therein to the responsible department within the Putzmeister Group, so that your reservation request can be processed by the respective competent department.
The legal basis for the processing of the data is point (b) or (f) of Article 6 (1) GDPR. The processing of personal data provided in the reservation request and the transmission of the personal data to other companies of the Putzmeister Group is performed - in addition to the above-mentioned purposes - solely to process your reservation request. This is in our interest. The reservation request is also usually a contract initiation.
We erase your data when they are no longer necessary for the stated purpose and no contractual or legal retention periods exist.
Controller according to the GDPR: Machine Cockpit is a service provided by:
Putzmeister Engineering GmbH Max-Eyth-Strasse 10 72631 Aichtal E-mail: pmh@putzmeister.com
Any data subject may at any time contact the data protection officer of the Putzmeister Engineering GmbH directly with any questions or suggestions regarding data protection. You can reach him at the abovementioned address and via datenschutz@putzmeister.com.
Putzmeister Engineering GmbH offers you the possibility via Machine Cockpit to use data from machines with activated Connect Box, for the optimization and evaluation of your own business processes, as well as to obtain information about critical machine conditions and services to be performed on the machines. A processing of personal data in the sense of the GDPR by the Connect Boxes is not performed. The Putzmeister Group may read out the machine data collected by the Connect Boxes and transferred to the Putzmeister cloud server via data transmission in accordance with the Terms of Use for MY Putzmeister and use it for analyses for the purposes listed therein.
You will receive notifications about maintenance intervals and critical machine conditions directly within Machine Cockpit. In addition, we use the e-mail address you provided during registration to send you e-mail notifications about upcoming maintenance intervals and critical machine conditions.
Legal basis for the aforementioned data processing is point (b) and (f) of Article 6 (1) GDPR.
The MY PM Service Machine Cockpit and thus also your data are hosted by Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855 Luxembourg ("Amazon EMEA") and Amazon Web Services Inc., 410 Terry Avenue North, Seattle WA 98109, United States (hereinafter "Amazon USA"; collectively both: "Amazon").
Amazon EMEA processes and stores your data as a user of the MY PM-Service Machine Cockpit, regardless of the region in which you register. The machine data generated in the course of using the MY PM-Service Machine Cockpit, which is not personal data, is processed and stored by Amazon USA for Putzmeister machines that are sold in the United States of America. Machine data of all other machines are processed and stored by Amazon EMEA.
Amazon may only access the data within the scope of our instructions (Processing according to Article 28 GDPR). Amazon also undertakes strict technical measures to protect your personal data. Amazon does not disclose your personal data to third parties, unless the disclosure is necessary to provide the agreed services or Amazon must do so to comply with the law or a valid and binding instruction of a governmental or regulatory authority. The data transferred for this purpose will be limited to the minimum.
Amazon may also store the information in countries outside the European Economic Area. However, Amazon will take the necessary steps to ensure that an adequate level of data protection is maintained. For example, if Amazon transfers your information to the United States, additional measures, such as entering into EU-compliant data transfer agreements with the data importer, will be taken. You can access the data transfer agreements used by Amazon with the integrated standard contractual clauses here: https://d1.awsstatic.com/legal/aws-gdpr/AWS_GDPR_DPA.pdf
For more information about Amazon's privacy practices, please visit: https://aws.amazon.com/de/compliance/eu-data-protection/.
Controller according to the GDPR: The Market Data Base is a service provided by Putzmeister.
Putzmeister offers you via Market Data Base the possibility to fulfill the contractual obligations stipulated in the Dealer contracts concluded with Putzmeister or other Putzmeister Companies on behalf of the Dealer by reporting market admission figures.
The concept of use for the Market Data Base is that the Dealer authorized to access the Market Data Base can only designate one user at a time, who should have access to the Market Data Base in order to make the reports on the market admission figures on behalf of the Dealer. Therefore, Putzmeister inquiries from the Dealer the contact data, in particular the e-mail address, of the person authorized to access the Market Data Base on behalf of the Dealer.
In order to gain access to the Market Data Base, a separate login is required, which will be sent to you by Putzmeister via e-mail to the e-mail address specified by the Dealer. The Dealer is solely responsible for establishing the necessary data protection conditions for passing on your contact data to Putzmeister (e.g. by obtaining consent).
The MY PM Service Market Data Base uses the Hetzner Cloud as another hosting service. Thus, your data is also hosted at the hosting service of Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen (hereinafter "Hetzner") with servers in Germany and Finland.
Hetzner is certified according to DIN ISO/IEC 27001. This certificate demonstrates adequate security management, the security of data, the confidentiality of information and the availability of IT systems.
We have concluded a Data Processing Agreement with Hetzner. Hetzner also implements strict technical measures to protect your personal data. Hetzner does not disclose your personal data to third parties unless the disclosure is necessary to perform the agreed services or Hetzner has to do so to comply with the law or a valid and binding instruction from a government or regulatory authority. The data transferred for this purpose will be limited to the minimum.
Further information on data protection at Hetzner can be found at: https://www.hetzner.com/de/rechtliches/datenschutz .
Controller according to the GDPR: The web store is a service provided by Putzmeister.
You have the possibility to order products on the Putzmeister Website via your MY Putzmeister account. A guest order is not possible. If you do not have a MY Putzmeister account, you can only request the products.
If you order via your MY Putzmeister account, a major part of the data you have stored in your account will be automatically transferred for the execution of the order. It is not necessary to enter the data again. Your personal data necessary for the execution of the order will be transmitted to the Putzmeister Company that sells the product and thus realizes the order.
If you would like to send an inquiry for a product, the data listed below must be provided:
Other data that you can specify, such as the request text and the salutation are optional. Putzmeister uses, stores and processes this data, because this is necessary to conclude, to define the terms of or to change the contractual relationship between you and Putzmeister and for the receipt and billing of the related services as well as for the initiation of contracts for requested products.
If you choose to pay by credit card, the payment will be processed by the payment service provider Adyen N.V. German Branch, Friedrichstraße 63, 10117 Berlin ("Adyen").
If you pay by credit card, Adyen collects the following data:
Putzmeister does not collect and store the payment data itself. The payment data are collected directly by Adyen. In addition to the payment data provided, Adyen only has knowledge of the order number and the invoice amount without being able to assign this information to other information.
Putzmeister complies with the highest security and data protection requirements when working with Adyen. Adyen complies with the requirements of the "Payment Card Industry (PCI) Data Security Standards" and has been certified according to level 1 of the PCI standard (for more information, please click here: https://www.adyen.com/de_DE/plattform/zertifizierungen). Adyen is also audited by the Payment Card Industry Security Standards Council for compliance with the PCI standard.
According to Adyen’s own statements, Adyen complies with the European Union (EU) Payment Services Directive 2015/2366 and all other relevant regulations.
The legal basis for data processing is point (b) of Article 6 (1) GDPR. Your data is processed exclusively for the purpose of payment processing using the payment service provider Adyen and only to the extent necessary for this purpose.
You can find more information about data protection at Adyen here: https://www.adyen.com/de_DE/richtlinien-und-haftungsausschluss/privacy-policy
We operate publicly accessible company profiles on social media platforms in order to inform about our news, events and to provide insights into the company of Putzmeister and other companies belonging to the Putzmeister Group. Furthermore, contact with you as a user/visitor is made possible by the social media platforms. On which platforms we operate a company profile can be found below in section 6.
Social media platforms such as Facebook, Twitter, etc. can generally analyze your user behavior extensively when you visit their website or a website with integrated social media content (e.g. like buttons or advertising banners). By visiting our social media presences, numerous processing operations relevant to data protection occur. The respective social media platforms may provide us with anonymized statistics and insights about, among other things, interactions with our posts. From the information, we can see whether our website was accessed by users/visitors from the respective platform via our company profile as well as, among other things, the age/gender groups (the latter only for logged-in users). We have no influence on the data transmitted to us and cannot stop this procedure on the part of the social media platforms. We use the data transmitted to us in order to optimize our contributions and our presence and to be able to design them according to the interests of our website visitors.
The social media platforms store cookies on your end device or record your IP address. This enables the social media platforms to evaluate the data of the visit from the social media platform and our company profile for statistical and market research purposes and can help to optimize future advertising measures on the part of the social media platforms. Thus, it may be that the social media platforms themselves use the collected data about the user behavior of users/visitors for the placement of personalized advertising, which can be displayed on all devices on which you are/were logged in.
If you are logged in into a social media platform when you visit our company profile, the data of the visit to our company profile may be assigned to your account and linked to the data of this account. We point out that it is possible that social media platforms may collect your data even if you do not have an account.
Depending on the platform, further processing operations may be carried out. For further details, please refer to the terms of use and data protection notices of the respective social media platforms.
On the part of Putzmeister, there is a legitimate interest for the operation of the company profile and the processing of your data in order to be able to design and implement the contemporary possibilities of information and communication accordingly. The legal basis in this case is point (f) of Article 6 (1) GDPR.
If you contact us via the message function or via the e-mail address stored in our company profile, we will store your user profile ID or e-mail address as well as other data you have provided. The legal basis for the processing is point (b) of Article 6 (1) GDPR, insofar as the contact is a contract initiation or related to contractual topics. We also have a legitimate interest in processing your data in order to respond to your inquiry, point (f) of Article 6 (1) GDPR.
The analysis procedures used by the social media platforms may be based on different legal grounds, which are to be specified by the providers of the social media platforms (e.g. consent within the meaning of point (a) of Article 6 (1) GDPR, where consent can be withdrawn at any time).
According to a decision of the European Court of Justice, fan page operators (i.e. including us) together with the social media platform are joint controllers within the meaning of the GDPR. Due to the collection and storage of data (and user data) by the social media platforms, you can also assert your rights against the respective platform. You can find your rights against us under section A.3.
The data is erased as soon as it is no longer required to achieve the purpose for which it was collected and insofar the erasure is also not in conflict with any mandatory archiving obligations. If you contact us via the message function or the e-mail address stored in the company profile, the conversation ends when it can be inferred from the circumstances that the matter in question has been conclusively clarified.
With the respective buttons "no longer subscribe" and remove the "follow button" (or "I do not like this page anymore"), you can dissolve the connection to our company profile and the associated processing of your data.
We describe the storage period and which data is stored by the individual social media platforms below.
We may process inventory data of your social media account (e.g. first and last name, address, email address, telephone number, gender, age, date of birth), usage data (e.g. websites visited, interest in content) and content data (e.g. photos, videos, text entries).
We have company profiles on the following social media platforms.
We have a company profile on Facebook. The (joint) controller of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. For persons living within the USA or Canada, it is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook").
Facebook may share your information internally, within the Facebook group (transfer to Facebook in the US), or with third parties. For example, information collected in the EEA may be transferred outside the EEA for the purposes described in this Privacy Statement. According to Facebook's own statements, Facebook uses standard contractual clauses approved by the European Commission, also takes other measures in accordance with EU law, and obtains your consent to legitimize data transfers from the EEA to the US and other countries.
Facebook transmits anonymized statistics and insights, so-called "Insights data", to us as Fanpage operators. Insights data transmitted to us by Facebook can be viewed here in the agreement concluded with Facebook (Controller Addendum): https://de-de.facebook.com/legal/terms/page_controller_addendum.
The nature, scope and purpose of the collection and processing of data by Facebook, as well as the rights and settings options for protecting the privacy of the user, can be found in the privacy policy of Facebook (https://www.facebook.com/about/privacy).
We use the short message service Twitter. The (joint) controller is Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 Ireland. For persons living within the USA or Canada, it is Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA ("Twitter"). According to Twitter, the data collected is also transferred to the USA, Ireland and other third countries. Twitter also uses analysis tools from other companies itself, including Google Analytics.
According to Twitter's own statements, Twitter uses standard contractual clauses approved by the European Commission and takes other measures under EU law to legitimize data transfers from the EEA to the U.S. and other countries.
Details can be found in Twitter's privacy policy: https://twitter.com/de/privacy.
We have a profile on YouTube. The (joint) controller is Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, ("YouTube"). For persons living within the USA or Canada, it is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. According to YouTube or Google, the collected data is also transferred to the USA and other third countries. YouTube or Google also uses analysis tools (including Google Analytics).
According to YouTube and Google, legal frameworks are used by Google as well as further measures are taken to guarantee an appropriate level of data protection.
If you wish to disable advertising cookies from YouTube or Google, please use the following link: https://adssettings.google.com/ or directly: https://adssettings.google.com/authenticated.
For details on how they handle your personal information, please see YouTube's Privacy Policy: https://support.google.com/youtube/answer/7585465?hl=de and Privacy Statement: https://policies.google.com/privacy.
We have a company profile on Instagram. The (joint) controller is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Instagram"). Accordingly, the statements regarding Facebook also apply here (Section D.6.1).
Data transmitted to us by Instagram can be viewed here: https://help.instagram.com/788388387972460 and https://de-de.facebook.com/legal/terms/page_controller_addendum.
The nature, scope and purposes of the collection and processing of data by Instagram, as well as the rights and settings options for protecting the privacy of the user, can be found here: https://help.instagram.com/196883487377501?ref=dp and in the privacy policy of Instagram: https://help.instagram.com/519522125107875.
We have a company profile on LinkedIn. The (joint) controller is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. For persons living within the USA or Canada, it is LinkedIn Corporation, 1000 West Maude Avenue, Sunnyvale, CA 94085 USA ("LinkedIn"). According to LinkedIn, the collected data is also transferred to the USA and other third countries. LinkedIn uses advertising cookies. LinkedIn also uses analytics tools from other companies itself, including Google Analytics.
According to LinkedIn's own statements, LinkedIn uses standard contractual clauses approved by the European Commission and takes other measures under EU law to legitimize data transfers from the EEA to the U.S. and other countries.
Details can be found in LinkedIn's privacy policy: https://www.linkedin.com/legal/privacy-policy.
We operate a company profile on XING. The (joint) controller is New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany ("XING"). According to XING, the collected data is also transferred to third countries. XING uses advertising cookies. XING also uses analysis tools from other companies itself, including Google Analytics.
According to XING's own statements, XING uses standard contractual clauses approved by the European Commission and takes other measures in accordance with EU law to legitimize data transfers from the EEA to other countries.
Details can be found in XING's privacy policy: https://privacy.xing.com/de/datenschutzerklaerung.
We have a company profile on Kununu. The (joint) controller is New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany ("XING"). According to XING, the data collected is also transferred to third countries. XING uses advertising cookies. XING also uses analysis tools from other companies itself, including Google Analytics.
If you decide to share the content of our Putzmeister Website on social networks such as Facebook, Twitter, XING, Pinterest, etc., the data protection provisions of the respective social media platform apply.
Our Putzmeister Website does not include any plugins provided by the social networks Facebook, Twitter, Pinterest, etc.. An automatic transmission of user data to the operators of these platforms does not take place on our Putzmeister Website.