Toll-Free Number for SANY Concrete Equipment Customers in the United Kingdom
The direct service landline number is 01246 263841. This operates between 08:00 and 16:30 Monday to Thursday and 08:00 to 15:30 on a Friday.
After those hours and on the weekend, we offer an emergency number: 01246263849
This number is answered after 16:30 from Monday to Thursday and 15:30 on a Friday. 24H on Saturdays and Sundays.
Please note. All calls are recorded for quality, training & dispute resolution purposes
Toll-Free Number for SANY Equipment Customers in Australia
Telephone: 1300 888 316
Good service is crucial to ensure that you can use SANY products safely and effectively. This is why Putzmeister is convinced that regular training for our service staff is the key to success, and why we understand the value of training for our dealer network, so that we can offer you reasonable service.
We can also offer you on-site training courses for all SANY products in conjunction with our partners. By doing this, we ensure that the operator is completely familiar with the relevant system, and is capable of operating the concrete pump correctly and exploiting its potential fully. This comprehensive training course serves as an introduction to new machines, as a course for new staff members or for refreshing the knowledge of experienced operators.
Your Service Contact:
Frank Riderer | Head of Service
TELEPHONE: +49 7127 599 770
E-MAIL: Frank.Riderer@putzmeister.com
Maintenance & Support
Specialised maintenance is essential for the efficiency, economy and safety of our products. Your Putzmeister dealer is your reliable partner for all service and maintenance issues, helping to keep your machines working more effectively and efficiently for even longer. Maintenance specialists investigate, diagnose and eliminate problems or conduct regular check-ups on the basis of the most up-to-date SANY technical and safety standards
Our dealers can also offer services and tailor-made maintenance packages to meet your particular needs.
It goes without saying that all SANY machines come with complete documentation to help you operate the machine. This includes operating and maintenance manuals as well as equipment information and technical data.
Original spare parts
SANY original spare parts offer high quality and guaranteed performance for your SANY machine. All components have been specially developed, tested and checked for the functioning of our machines – helping you reduce your costs and increase your operating times. SANY can supply spare parts for the entire service life of your machine. If individual parts become obsolete due to technological development, we will supply you with suitable substitute parts.
Putzmeister has various warehouses world-wide to keep delivery times for spare parts to a minimum and the availability of your machine to a maximum. Together with our on-site contractual partners, we ensure that the parts you need are always available quickly in your area – and quickly.
Global spare parts supply
Through our network of local dealerships, we ensure that spare parts are always available in areas where our machines are operated. Our spare parts warehouse world-wide guarantees outstanding spare parts availability around the clock and throughout the year.