In the Iberian market, SANY is supported by Putzmeister Ibérica, a company with more than 50 years of experience in the construction industry, and a highly experienced, reliable and service-oriented distribution network.
You can contact our technical support and spare parts team via:
Service@sanyiberia.com (direct email for technical support)
Parts@sanyiberia.com (direct email for spare parts)
Our opening hours are Monday to Thursday from 8:00 to 17:30, and Fridays from 8:00 to 13:45.
Please have the model and serial number of your equipment ready to speed up the process.
EVI: FLEET MANAGEMENT SYSTEM
The EVI System is a free, advanced digital solution that allows SANY machine owners to monitor and optimise the performance of their equipment, improve operational efficiency and anticipate potential failures, all from their computer or mobile device.
Main advantages of the EVI System:
Real-time monitoring
- Visualisation of the operating status of each machine: fuel level, battery voltage, temperatures, pressures and more
- Tracking of daily and accumulated working hours
Geolocation
- Real time location of each machine
- History of movements in the desired time range
- Possibility of defining work zones to improve safety and planning
Maintenance management
- Access to the history of maintenance carried out
- Visualisation of pending maintenance for proactive planning
- Reduction of downtime and unforeseen costs
Fault detection and management
- Monitoring of all alarms, even those that might go unnoticed in daily work
- Access to the complete history of alerts generated by the electronic diagnostic system
Proactive assistance from SANY
SANY dealer can remotely access equipment status
Automatic alerts on service needs or symptoms of possible faults
Preventive interventions that avoid unnecessary downtime
Ease of use and accessibility
- Intuitive and user-friendly interface
- Access from any device, at any time
No additional cost for SANY customers. Register your machines at the following link https://forms.office.com/e/QLjFfBNdNu?origin=lprLink
or contact us by phone at +34 91 428 8100 or by email at service@sanyiberia.com
SERVICE
Both our staff and our distribution network are highly competent and experienced in the sector to provide you with advice and solutions to your problems quickly and effectively.
Proper maintenance is essential to ensure maximum performance and prolong the life of the equipment, so we offer tailor-made service and maintenance packages to meet your individual needs, e.g. 500-hour maintenance cycles.
In addition, SANY's 5-year or 10,000 h warranty gives you the assurance that you can have complete confidence in your equipment.
SPARE PARTS
We also insist on the importance of using original spare parts, which we guarantee a rapid supply thanks to our warehouses close to you. Putzmeister Ibérica's facilities include more than 13,500 sqm of warehouse, automated warehouse and production areas, and our dealers' facilities and stocked parts will meet your expectations.
All of our technicians are constantly being trained and updated and our spare parts are subjected to extensive quality checks.
Our aim is to always offer our customers the best solutions to get the most out of their SANY equipment.